1. Data Controller
The controller responsible for the processing of personal data collected through this website is:
Sargsyan SL
Address: C. del Tenor Masini, 96, Barcelona
Email: info@tapanbcn.es
2. Personal Data We Collect
Through our website, we may collect and process personal data provided by users, particularly when placing an order, contacting us, or using our services.
This data may include:
– Full name.
– Telephone number.
– Email address.
– Delivery address.
– Information related to orders placed.
– Information necessary to manage and deliver orders.
– Technical information related to the use of the website.
3. Purpose of Processing
We use personal data for the following purposes:
– Processing and managing orders placed through the website.
– Contacting customers regarding their orders.
– Managing the delivery or collection of orders.
– Responding to enquiries, requests, or incidents.
– Improving our services and user experience.
– Managing possible returns and refunds.
– Complying with legal and administrative obligations.
– Carrying out marketing and advertising activities where the user has given consent or where permitted by applicable law.
4. Payments
Online payment information is processed through payment service providers. Tapán Restaurante does not directly store complete customer payment card details, unless strictly necessary depending on the payment method used.
5. Sharing Data with Third Parties
We may share certain personal data with external service providers when necessary to provide our services.
This may include:
– Payment service providers.
– Companies or services involved in order delivery.
– Web hosting and technical service providers.
– Analytics, advertising, and marketing tools.
– Google services used on the website, including analytics and advertising tools.
These providers may process personal data in accordance with their own policies and applicable legislation.
6. Cookies and Similar Technologies
Our website uses cookies and similar technologies to improve the user experience and analyse the use of our website.
We may also use Google tools related to website traffic analysis and advertising, including Google Analytics and Google Ads.
For more information, please consult our Cookie Policy.
7. Data Retention
Personal data will be retained for as long as necessary to fulfil the purposes for which it was collected and for the periods required by applicable law.
Data related to orders, invoicing, and other legal obligations may be retained for the period necessary to comply with those obligations.
8. User Rights
Users may request:
– Access to their personal data.
– Correction of inaccurate data.
– Deletion of their data where legally applicable.
– Restriction of the processing of their data.
– Objection to the processing of their data.
– Data portability where applicable.
– Withdrawal of consent at any time.
To exercise these rights, users may contact us at:
9. Security
We take reasonable measures to protect users’ personal data against unauthorized access, loss, alteration, or improper disclosure.
10. Changes to This Privacy Policy
Tapán Restaurante may update this Privacy Policy when necessary to adapt it to legal, technical, or service-related changes.
The updated version will always be available on this website.